Refund policy

30-day returns

Request a return within 30 days after receiving your order. Use the contact form or call +1 (740) 444-2644 with your order number and the item you want to return.

Return shipping and address

Crispautumn covers return shipping for eligible returns. Contact us first for return instructions. The return address is 771 S 30th St, Heath, OH 43056, United States.

Refunds

We issue the refund to your original payment method within 10 business days after we receive your eligible return. Your payment provider may take additional time to post the credit to your account.

Damaged, incorrect, or missing items

Contact us as soon as you can with your order number and a description of what happened so we can help. You do not need to send back an item that did not arrive.

This policy does not limit any rights you have under applicable law.